Meet Our Team: The Story Behind VetShopMax
Since 1999,
I'm Dr. Mark Perissinotto, your digital vet and the Co-Founder of VetShopMax.
Back in 1999, driven by my profound love for pets and a vision to innovate the world of pet healthcare, I laid the foundation for VetShopMax. My dream was simple yet ambitious: to make quality pet healthcare both accessible and affordable for every pet parent, irrespective of their location.
Throughout my career, spanning over 25 years in veterinary practice, I've seen the struggles many families face when seeking comprehensive care for their beloved pets. It deeply resonated with me that financial challenges shouldn’t prevent any pet from receiving top-notch care.
No RX Required
At VetShopMax, genuine care is at the heart of what we do. Straight from sunny Queensland, Australia, we operate under Australian regulations. Products that often require a prescription in the US are typically sold over the counter in Australia and many other parts of the world.
So while our packaging may sport an Aussie twist, inside you'll always find the trusted quality your pets deserve. But the best part? No prescription is required.
With us, prioritizing and protecting your pet's well-being is always at the forefront.
Meet the Team
But what truly sets us apart, beyond our products, is our amazing team: dedicated customer service representatives, keen product specialists, a diligent dispatch crew, and our ever-creative marketing team.
Together, we strive to ensure every interaction you have with VetShopMax is beyond satisfactory.
Dr. Mark
Co-Founder & Managing Director
Number of Pets: 1 Dog
Pets Names: Abby
Steven
Co-Founder & Executive Director
Number of Pets: 2 Dog
Pets Names: Tilly & Pippa
Naomi
Digital & E-Comm Marketing Manager
Number of Pets: 2 Teenage Boys
Jess
Senior Visual Marketing Coordinator
Number of Pets: 1 Dog
Pets Names: Mobi
Christie
Marketing & E-Comm Coordinator
Number of Pets: 1 Dog
Pets Names: Chilli
Kim
Marketing & E-Comm Coordinator
Number of Pets: 3 Cats
Pets Names: Teddy, Juicy & Scooby
Izzy
Marketing & Advertising
Harold
Developer
Rhiannon
Customer Servcie & Products Manager
Jen
Customer Service Supervisor
Angel
Customer Service Agent
Eve
Customer Service Agent
April
Customer Service Agent
Nicca
Product Admin
Kevin
Product Admin
Emily
Dispatch Manager
Ally
Dispatch Manager
Hayley
Dispatch Team Member
Ivy
Dispatch Team Member
Ayana
Dispatch Team Member
For The Love of Pets
Our commitment to you is unwavering. With every order, expect swift deliveries and a hassle-free return policy. And should you ever have queries or concerns? Our customer service team is always here, ready to assist.
So, why not join our expansive family of happy pet parents? With VetShopMax by your side, let's ensure our pets get the unparalleled care they deserve. And always remember, here, no prescription is truly no problem!