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We know your pet's health matters. That's why we're committed to providing genuine products, outstanding value, and a shopping experience you can trust every time you order from VetShopMax.
Products
100% Genuine
Value
Price Promise
Checkout
Secure Shopping
Returns
90-Day Window
All products sold by VetShopMax are genuine animal health products sourced directly from reputable manufacturers and authorized suppliers.
Many of the products we stock are manufactured in the same facilities that supply products worldwide. As a result, packaging may differ from products available through local retailers while containing the same trusted ingredients and quality standards.
Because we operate online, we're able to offer significant savings compared with many traditional retailers while still supplying genuine, veterinarian-approved products.
If you find the total price of the same products advertised for less by another eligible USA or Canadian online pet pharmacy, please contact our Customer Care team before placing your order and we'll do our best to match the advertised total price.
Important
Contact us before ordering
Shopping with VetShopMax is safe and secure.
Our checkout uses industry-standard encryption technology to help protect your personal and payment information, giving you confidence every time you place an order.
We respect your privacy and never sell or share your personal information except where necessary to process, fulfill, and deliver your order.
View our Privacy PolicyYour satisfaction is our priority.
If you ever have a question about your order or need assistance, our friendly Customer Care team is here to help every step of the way.
We offer a 100% refund policy should a customer not be satisfied with our product. We also guarantee that the product you receive will be the product you ordered, with no counterfeits or substitutions, and will arrive in good usable condition.
If, for any reason, you are not completely satisfied with any product you've purchased from us (excluding items marked as Clearance), simply let us know why and return the unopened product in its original packaging within 90 days of purchase for a replacement or refund.
Return window
90 Days
Clearance items are final sale and are not eligible for return, replacement, or refund.
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Get $5 off your first order over $100. Your coupon code sent by email. The code is single use.
