How to Order Online

  • Step 1. Select the product you wish to buy by searching or browsing the product categories and placing it in your shopping cart.
  • Step 2. Click checkout and follow the easy step by step process.
  • Step 3. If you are a returning customer (or formerly a vetshoponline.com customer), sign into your account using your email account and password. If you're a new customer, complete the simple "new account sign up" process (you can login or sign up either before or during the checkout process).
  • Step 4. You can pay online using your Visa or Mastercard or if you prefer, select "Paypal" to pay using your Paypal account.

If you have any problems ordering, you can call us Toll Free on 1-866-560-6346 (6am to 6pm PDST Monday to Friday) or email info@vetshopmax.com

How to Order by Phone

Simply call one of our customer care specialists Toll Free on 1-866-560-6346 and they will be pleased to place your order for you. Our customer care center is open from 6am to 6pm PDST Monday to Friday.

  • Step 1. Select the product you wish to buy by searching or browsing the product categories and placing it in your shopping cart.
  • Step 2. Click checkout and follow the easy step by step process.
  • Step 3. If you are a returning customer, sign into your account using your email account and password. If you're a new customer, complete the simple "new account sign up" process(you can login or sign up either before or during the checkout process).
  • Step 4. During the checkout process, select the "Pay by Phone" option - complete your order and then call us toll free on 1-866-560-6346 with your Visa or Mastercard details. (Please note, due to technical reasons our call center cannot process payments using Paypal, Amex or Discover).

Our customer care center is open from 6am to 6pm PDST Monday to Friday.

 


How to use a Coupon Code

How to use a coupon code
  • Step 1. Select the product you wish to buy by searching or browsing the product categories and placing it in your shopping cart.

  • How to use a coupon code
  • Step 2. Before you check out, apply your coupon code in the shopping cart page. Click the down arrow under "Apply Discount Code" and enter your coupon code in this section.

  • How to use a coupon code
  • Step 3. Hit the "Apply Discount" button and a message highlighted in green will appear on your screen saying you've successfully used your coupon.