Meet Our Team: The Story Behind VetShopMax

Since 1999,

I'm Dr. Mark Perissinotto, your digital vet and the Co-Founder of VetShopMax.

 

Back in 1999, driven by my profound love for pets and a vision to innovate the world of pet healthcare, I laid the foundation for VetShopMax. My dream was simple yet ambitious: to make quality pet healthcare both accessible and affordable for every pet parent, irrespective of their location.

 

Throughout my career, spanning over 25 years in veterinary practice, I've seen the struggles many families face when seeking comprehensive care for their beloved pets. It deeply resonated with me that financial challenges shouldn’t prevent any pet from receiving top-notch care.

No RX Required

At VetShopMax, genuine care is at the heart of what we do. Straight from sunny Queensland, Australia, we operate under Australian regulations. Products that often require a prescription in the US are typically sold over the counter in Australia and many other parts of the world.

 

So while our packaging may sport an Aussie twist, inside you'll always find the trusted quality your pets deserve. But the best part? No prescription is required.

 

With us, prioritizing and protecting your pet's well-being is always at the forefront.

Meet the Team

But what truly sets us apart, beyond our products, is our amazing team: dedicated customer service representatives, keen product specialists, a diligent dispatch crew, and our ever-creative marketing team.

 

Together, we strive to ensure every interaction you have with VetShopMax is beyond satisfactory.

Mark

Dr. Mark

Co-Founder & Managing Director

Number of Pets: 1 Dog
Pets Names: Abby

Steven

Steven

Co-Founder & Executive Director

Number of Pets: 2 Dog
Pets Names: Tilly & Pippa

Naomi

Naomi

Digital & E-Comm Marketing Manager

Number of Pets: 2 Teenage Boys

Jess

Jess

Senior Visual Marketing Coordinator

Number of Pets: 1 Dog
Pets Names: Mobi

Christie

Christie

Marketing & E-Comm Coordinator

Number of Pets: 1 Dog
Pets Names: Chilli

Kim

Kim

Marketing & E-Comm Coordinator

Number of Pets: 3 Cats
Pets Names: Teddy, Juicy & Scooby

Izzy

Izzy

Marketing & Advertising

Harold

Harold

Developer

CSR Product

Rhiannon

Customer Servcie & Products Manager

Jen

Jen

Customer Service Supervisor

Angel

Angel

Customer Service Agent

Eve

Eve

Customer Service Agent

April

April

Customer Service Agent

Nicca

Nicca

Product Admin

Kevin

Kevin

Product Admin

Emily

Emily

Dispatch Manager

Ally

Ally

Dispatch Manager

Hayley

Hayley

Dispatch Team Member

Ivy

Ivy

Dispatch Team Member

Ayana

Ayana

Dispatch Team Member

For The Love of Pets

Our commitment to you is unwavering. With every order, expect swift deliveries and a hassle-free return policy. And should you ever have queries or concerns? Our customer service team is always here, ready to assist.

 

So, why not join our expansive family of happy pet parents? With VetShopMax by your side, let's ensure our pets get the unparalleled care they deserve. And always remember, here, no prescription is truly no problem!